Dubai Smart System for home Monitoring

Improving Smart Monitoring for homes in Dubai

Now days, Dubai Civil Defence (DCD) is continually working to improve citizen’s safety. DCD implemented a ground-breaking 24×7 Smart Monitoring System for fire alarm monitoring and emergency dispatch in Dubai that has reduced the number of fire incidents. This system connects the residents to the 24×7 Command Control Centre enabling the building occupants to alert Dubai Civil Defence in the event of a fire or any life and safety incident at their premises.

This gives the best possible opportunity to deal with any emergency, before it has chance to take hold and cause substantial loss. This innovative system allows citizens to report an emergency alarm to Dubai Civil Defence at the click of a button.

The alarm once reported provides dispatchers with a detailed view of the location and readiness of all the emergency service vehicles. Using state-of-the-art M2M technology, and a world-leading 24 x7 DCD Command Control Centre on a cloud computing platform, this wireless system replaces out-dated terrestrial line based system to deliver faster response times and higher efficiency. With an increasing number of emergency incidents related to fire at homes, DCD saw the need to modernise and transform the fire and rescue service provided for the residents of the Emirate. DCD have made the most of new technology to provide the best possible value from the investment needed to meet new safety challenges.

Smart Monitoring System for Homes uses ICT to save lives and protect residents by connecting the premises to a central Command Control Centre where alarms are monitored, false alarms are filtered out, and genuine alarms trigger the rapid dispatch of an emergency response vehicle at the click of a button.

All the information about the type of emergency, the location, building pictures, the escape routes and any special hazards is transferred automatically to the vehicle and its crew while en route to the emergency. Having this system in place ensures that DCD or a third party is contacted immediately in an emergency no matter what it is.